GPA & Application

The Application division offers companies international software solutions adopting a consultative approach, aimed at identifying and achieving specific business objectives.

Our Service Managers offer Client solutions that can fully meet the needs of the company in terms of architecture, functionality and return on investment (the cost / benefit ratio), guaranteeing the supervision of the projects by following their guidelines, paying the utmost attention to the adaptation of SOFTWARE solutions to the Client’s business processes. The expertise and experience of our application consultants allow for a rapid and efficient integration of diverse software applications, existing and new mechanization/automation, guaranteeing their standardization and maintenance costs.

FOCUS

The Application division deals with consultancy in the IT sector with specialized skills and PROJECT MANAGEMENT, developed by its consultants in highly complex organizational environments, which allow them to meet and address the needs of their customers in terms of organizational and process innovation, integrating the knowledge of various industrial sectors with the mastery of SAP methodology and technology.

CERTIFIED SKILLS

We are proud of our SAP Value Added Reseller accreditation for leading SAP application solutions. We are the company in Italy to have obtained SAP PCoE (Partner Center of Expertise) certification, a prerequisite for the provision of VAR Delivered Support services on SAP products. We are able to guarantee end-to-end support of the Client’s entire IT infrastructure, from applications to the underlying technological framework.
Using well-established work methodologies, an organizational structure, as well as expertise capable of covering any problem related to an extended ERP project, we are able to implement SAP solutions on time and within the estimated costs, as well as ensure the maintenance, development, and long-term continuity of service.

GPA & Services

Highly skilled staff and an organization focused on the prevention and management of problems are the two key factors of Con.Se. Continuous Services.

The Assistance and Continuity Services are adjustable by area of operation and by time and language availability.
The proactive monitoring service of systems and applications is based on the specifics of each individual client: the wide range of technologies and brands available allows Con.Se. to offer companies solutions that truly meet their needs and are aimed at safeguarding their investments. The experienced and accredited staff, the wide range of expertise and the certifications recognized by the Service structure, all guarantee the best advice with fast response times and comprehensive solutions. In addition to traditional Application and System Management services, Con.Se. offers its experience for the management of cloud systems with integration into ordinary on-premise activities.

FOCUS

Application & System Management Services provide integrated, fast, reliable and proactive support, able to prevent and reduce System downtime and to act quickly on the evolving, practical, and processing needs of the Client. The management systems adopted by Con.Se. allow constant remote monitoring and diagnostics of all devices and systems that make up the ICT and network infrastructure. Operating 24 hours a day, year round, with specialized resources and cutting-edge technologies, while also having data center infrastructure dedicated to virtual dedicated hosting, Con.Se. supports the evolution and efficiency of the ICT infrastructure systems of companies. The System & Network Management structures can support a wide range and allow immediate corrective action in case of fault, exceeding threshold levels, or specific events. The entire system, network and alarm management process is based on predefined ITIL compliant escalation procedures.

GPA & Technology

Phoenix Technology’s approach to providing technology solutions involves an in-depth study of the short, medium, and long-term needs of its customers.

The best technological solution is only such if it takes into account the company’s evolutionary path, to support the information system in its integrity. The correct sizing of hybrid ICT cloud infrastructures based on possible evolutions over time is the first of our priorities.

FOCUS

For us, designing and implementing ICT infrastructure means:

• Analyzing existing infrastructure and improvement plans
• Determining, configure the supply and extend the services towards the cloud world
• Verifying and configuring solutions for the supervision, administration and monitoring of the infrastructure
• Enhancing the facilities necessary to support the growth and new needs of the Company
• Assisting in the maintenance and updating of the infrastructure

The Server, Storage, Network and TLC architecture manages data and supports business applications, defining the ways in which they can be accessed and used, representing the foundation of every business information system.
Phoenix Technology has significant experience in the design, implementation and maintenance of today’s most popular Server & Infrastructure platforms, such as Intel, Windows, Linux, and IBM Power operating environments, with AIX and Linux environments. The many and varied experiences gained on storage technologies, networks and backup and data protection solutions, complemented by the offer of efficient after-sales services, make Phoenix Technology a valuable partner to accompany its Clients in the continuous evolution of its infrastructure. Our broader vision on Server, Storage, and Network structures is a guarantee of harmonious and balanced implementation, aimed at reducing management costs for ICT personnel who remain focused on the management of business processes.

WISPIN

A simple and flexible solution for process management available in SAP ERP, able to simplify and speed up operational activities, especially within the storage, production and shipping management area. Based on a user-friendly design, it allows you to use SAP processes with an amplified UX.

Available on SAP APP CENTER

For more information, visit wispin.it

Find out why Zobele Group chose GPA and Wispin.Watch the video.